Frequently Asked Questions
Q: What are dicodes vapes?
Dicodes vapes are high-quality, German-engineered vaping devices known for their advanced technology, durability, and customizable settings. They provide a superior vaping experience with precise control over temperature and power.
Q: What makes your handmade mods special?
Our handmade mods are crafted with meticulous attention to detail, using premium materials. Each mod is unique and designed to enhance your vaping experience, offering both aesthetic appeal and reliable performance.
Product-Specific Questions
Q: Are your mods compatible with all dicodes devices?
Our handmade mods are compatible only with the Dicodes Dani Box 21700 MOD. They are specifically crafted to integrate seamlessly with this particular model.
Q: What materials are used in your handmade mods?
We use a variety of high-quality woods that are stabilized during the production process. Each material is selected for its durability and visual appeal to ensure a beautiful and long-lasting mod.
Q: What is stabilized wood?
Stabilized wood is wood that has been treated with epoxy resin to enhance its durability, hardness, and resistance to moisture and other environmental factors. This process not only makes the wood more stable and durable but also enhances its natural beauty by making the grain and color more vibrant. Stabilized wood is ideal for use in high-quality, long-lasting products like our handmade mods.
Technical Questions
Q: How do I install my dicodes device into your mod?
Installation is straightforward. Each mod comes with detailed instructions on how to properly install your dicodes device. If you have any issues, you can contact our customer support for assistance.
Q: Can I adjust the settings on my dicodes device while it's in the mod?
Absolutely. Our mods are designed to allow easy access to all controls and settings on your dicodes device, so you can adjust your vaping preferences without any hassle.
Q: What should I do if my mod gets damaged?
If your mod is damaged, please contact our customer support. We offer repair services and can provide guidance on the best way to restore your mod.
Ordering and Shipping
Q: How can I place an order?
You can place an order directly through our website. Simply browse our selection of handmade mods, add your preferred one to the cart, and proceed to checkout.
Q: How long will it take to receive my order?
Shipping times vary depending on your location. Typically, orders are processed within 1-3 business days and shipping can take anywhere from 5-15 business days. You will receive a tracking number once your order has been shipped.
Q: Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery times will be calculated at checkout based on your location.
Q: How can I contact customer support?
You can contact our customer support via email at: erian.stabwood@gmail.com
We are here to assist you with any questions or concerns you may have.